Customer care
Safecom supports customers before and after every purchase. If you need help choosing a product, checking compatibility or tracking an order, contact us at sales@emergency-phone.com. Please include your order number and a short description of the issue so we can help you quickly.
We aim to answer all enquiries within one business day.
Privacy & safety
We collect only the information needed to answer enquiries and fulfil orders, such as your name, company, contact details and delivery address. We do not sell or rent personal information. Data is shared only with the shipping and payment providers that complete your order.
You may request access to, correction of, or deletion of your personal data at any time by emailing sales@emergency-phone.com.
Wholesale inquiries
We welcome wholesale and project enquiries from distributors, system integrators and contractors. For volume pricing, OEM/ODM projects or custom configurations, email sales@emergency-phone.com with your requirements, estimated quantity and destination country.
Our team will reply with pricing, lead times and shipping options.
Payment methods
Credit / debit cards, PayPal and offline payments.